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Terms & Conditions of Hire
"Our can-do and solutions-first approach means we’ll always do our best to be helpful, accommodating and flexible when offering our service"
Bookings & PaymentChanges & CancellationsVenue Access & SetupService Delivery & EquipmentPhotos Videos & Digital DeliveryLegal & Liability
Sharing & Internet Reception
When the guests actually receive their download links to their phones purely depends on venue Wi-Fi/mobile reception and third-party systems. Instant delivery is not a certainty and we aren’t responsible for delays outside our control (including guest phone settings, carrier blocks or spam filters). If internet reception is poor at the event, files will be delivered to guests' phones latest by the next business day once the booth is returned to a stable internet location.
Minimum Output
We do not guarantee a minimum number of photos/videos; output depends on guest participation, booth placement, queueing and venue conditions.
Online Media Gallery
Gallery link is sent the next business day after the event (unless otherwise advised). Gallery access is provided for 3 months. Download promptly; as availability beyond that period is not a given and we aren’t liable for loss of files after it.
Photo/Video Consent
Guests using the booth grant permission for RM Party Wonderland to use photos/videos for lawful business purposes (including promotion). We will not use content featuring minors for marketing/social media, and will remove it promptly if posted in error. If any guests must not be published, the Client must notify us before or during the event. We will seek additional consent if we recognise any well-known public figures.
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